Request an IT assessment
Contact Griffin IT Group
Tell us how your technology is set up today, what is getting in the way and what you are planning next. We will review your environment, explain what we would do differently and put a recommendation in writing.
Enquiries from St. Catharines and across Niagara are answered by our team in Thorold — not an offshore queue.
Direct contact
Thorold, Ontario L2V 1W9
Send us a message
Tell us what you need
Complete the form and it goes straight to our team in Thorold. Include as much detail as you can — it makes the first conversation far more useful.
What happens next
A straightforward first conversation
The first call is a discussion, not a sales presentation. We ask how many people you have, what systems they depend on, how support is handled today, what has gone wrong recently and what you are planning over the next year.
If it looks like a good fit, we arrange an assessment: technical discovery across your network, endpoints, identity, cloud platforms, security controls and backups, plus conversations with the people who use the systems. You receive a written summary of findings, priorities and recommended next steps.
From there you decide. Ongoing managed coverage, a defined project, advisory work or simply keeping the report for your own planning are all legitimate outcomes.
Helpful details to include
- Number of staff and locations
- Who supports your IT today
- Whether you use Microsoft 365 or Google Workspace
- Any servers still on site
- Line-of-business applications
- Recent incidents or outages
- Cyber-insurance or compliance requirements
- Planned moves, growth or projects
- Current frustrations
- Timeline you are working to
Existing clients
Already working with us?
Support requests should go through your usual support channel so they are tracked and prioritized correctly. If a request is urgent and affecting your operation, call (289) 667-4000 and say so at the start of the call.